Introduction
These Terms and Conditions govern your use of the Hydro Tints Window Films LTD website and the purchase of window film products and services offered by Hydro Tints Window Films LTD. By using this website and our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services. Please also see our privacy policy here.
Ordering and Payment
By placing an order through our website or in person, you are making an offer to purchase window film products and/or installation services. We reserve the right to accept or decline orders at our discretion and reserve the right to adjust prices without notice. We accept various payment methods through secure channels, and by providing payment information, you confirm that you are authorised to make the payment.
Installation Services
If you opt for our installation services, you agree to provide access to your premises as needed. We will make every effort to adhere to scheduled installation appointments, but we are not responsible for delays due to unforeseen circumstances. Payments for our installation services require a deposit prior to fitting and the outstanding balance is due upon completion of the project on the same day unless discussed otherwise. This payment can be made via BACs, credit card or cash. Failure to make the final payment could result in your details being handed over to a credit or debt collection agency.
Returns and Refunds
Please refer to our Refund and Return Policy for detailed information on returns and refunds.
Liability and Warranty
Hydro Tints Window Films LTD are committed to delivering high-quality window film products and professional installation. However, we are not liable for any damages or claims resulting from the use or installation of our products and services. Hydro Tints Window Films LTD are not liable for repercussions such as glass breakages or thermal stress fractures caused by improper installation and lack of window film knowledge. Please contact us on 0330 043 7409 or email info@hydrotints.com for film-to-glass suitability.
Intellectual Property
All content on our website and social media platforms, including text, images, graphics, logos, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works based on this content without our written permission.